Last updated: September 29, 2026
Digital Hero LLC (“we,” “us” or “our”) takes your privacy seriously. This Privacy policy (“Privacy policy”) explains our data protection policy and describes the types of information we may process when you install and/or use our software application for mobile devices, including VPN Point (the “App”).
When we refer to personal data (or personal information) we mean any information of any kind relating to a natural person who can be identified, directly or indirectly, in particular by reference to such data.
It is a natural person who can be identified directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social status.
Our Privacy policy applies to all users, and others who access the App (“Users”). For the purposes of the GDPR, we are the data controller, unless otherwise stated. Please read the following Privacy Policy, for information regarding the ways your personal information may be processed, carefully. When you use the App you acknowledge that you have read, understood, and agree to be bound by these terms.
There are several categories of information that can be processed.
We process the following personal information about you when you use the App. This information is necessary for the adequate performance of the contract between you and us. Without such information it is impossible to provide complete functionality of the App and perform the requested services.
Contact Information (name, e-mail address, as well as any other content included in the email) which you may fill in by yourself when you contact us via email or support form. We use such information to respond effectively to your inquiry, fulfill your requests, and send you communications that you request.
When you use the App, some information about your device and your user behaviour may be processed automatically. This information is generally non-personal, i.e. it does not, on its own, permit direct association with any specific individual, and we may access it only in aggregated form. We process this information on the ground of our legitimate interest in improving our App and giving our users the best experience. If we do not access such data we may not be able to provide you with all the features of the App.
Device Details. When you use a mobile device (tablet / phone / smartwatch) to access our App, some details about your device are reported, including “device identifiers”. Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device (but not your personality). Device identifier enables generalized reporting or personalized content and ads by the third parties.
What data can be processed:
Our e-commerce provider (Apple) is responsible for billing, processing and charging for the in-app purchases, handles your personal information and keeps it absolutely safe and secure. We cannot access or use your credit or debit card information. You may access the applicable “in-app” purchase rules and policies directly from the app stores.
The free version of VPN Point shows ads served by Google AdMob. Google may collect your device’s advertising identifier, IP address and ad interactions to show and measure ads. The identifier is used for personalized ads only if you allow tracking in Apple’s App Tracking Transparency prompt and, where required, agree in Google’s consent form; otherwise ads are not personalized. You can change this in iOS Settings → Privacy & Security → Tracking.
If you install VPN Point from an Apple Search Ads ad, Apple’s AdServices framework tells us which campaign and keyword led to the install. This contains no personal data and is kept with our analytics.
To show your current IP address and country, the app queries Cloudflare, ipify and ipinfo.io, which see your IP address. We do not store it.
Our mission is to constantly improve our App and provide you with new experiences. As part of this mission, we use your information for the following purposes:
If any new purposes for processing your personal data arise we will let you know we start to process information on that other purpose by introducing the corresponding changes to this Privacy policy.
We generally retain your personal information for as long as is necessary for performing the functional service of the App and to comply with our legal obligations. If you no longer want us to use your information that we physically access and store, you can request that we erase your personal information and close your account.
However, some data may still be stored for a certain time period (but no longer than the storage purpose requires) if information is necessary to comply with legal obligation (taxation, accounting, audit) or in order to maintain safety and data backup settings, prevent fraud or other malicious acts.
Applicable data protection laws give you certain rights regarding your personal information. You have the following options in relation to your personal information that was collected:
To exercise any of the rights described above, you can contact us through the contact form. Please bear in mind that we ensure the above mentioned rights only with respect to the information that we physically access and store.
When your personal information is processed automatically you may object to such processing in some circumstances. Where your personal information is processed for direct marketing purposes, you may ask to cease processing your data for these direct marketing purposes. In order to exercise your right please contact the third party services listed in the Section II of this Privacy Policy to learn how you can object to processing your data. Most of them have clear instructions on their privacy pages, functional API or other options.
The security of your personal information is highly important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
We take reasonable and appropriate measures to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information.
We implement appropriate technical and organizational measures, which are designed to implement data-protection principles, such as data minimization, in an effective manner and to integrate the necessary safeguards into the processing. We seek your personal data to be encrypted with proper and strong encryption algorithms, including hashing where possible.
Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We do our best to protect your personal data, nevertheless, we cannot guarantee its absolute security. In the event that your personal information is compromised as a breach of security, we will promptly notify you in compliance with applicable law.
If you have any questions about the security of our App, you can contact us through the contact form.
This Privacy policy is updated regularly.
Whenever we change this Privacy policy, we will post those changes to this Privacy policy and other places that we consider appropriate. Additional forms of notice of modifications or updates as appropriate under the circumstances may be provided to you.
If you have any questions about this Privacy Policy, please feel free to contact us via our contact form.